Patient Testimonials

What a friendly and professional practice. Easy to get appointments, even on Saturdays. They make going to the dentist a good experience.

Jordan was the best! Made an 8am appointment and she gave me these special glasses and made my teeth better than ever.

I just had a cleaning by Rasson great job. I am older with problems could not have a lot of water or be back to far, he did a fabulous job and I greatly appreciated the extra care he gave me. Sept 2024
Thank You
Susan Fader

I went actually today and had 2 fillings, not only did I get to watch an aquarium of fish which I personally like, Dr. Brown suggested some calming music. I don't remember the station other than called the "morning mix" hahaha but it was an amazing experience for my second visit

Super happy with my new dentist!!! Highly recommended Samoset Family Dental!

A very qualified and pleasant staff at Samoset Family Dental. I highly recommend them for your dental needs.

The team at Samoset Family Dental is one of a kind. Led by the brilliant Dr Sheng, each member provides dental care at the highest level. I have a been a patient for several years. Complicated needs are made simple by Dr Xu and Dr Sheng. Debbie works hard to offer appointments that fit my schedule. Don’t hesitate if you are new to the area or dissatisfied with your current care.

Our family has made several visits now and every one has been an excellent experience even considering no one really likes to go to the dentist. Everyone has been very welcoming, friendly and accommodating. As far as the actual time in the chair, it has been the most thorough examinations I've ever had.

Dr. Sheng is knowledgeable, caring and provides guidance to patients for daily oral care to help preclude gum and tooth decay.

Hadn't gotten a cleaning in 2 years they did a wonderful quick and painless job

Highly recommended, Staff is amazing super friendly and they know their jobs. My appointments are always on time .

Excellent, caring staff.

Very pleased with Jordan’s professional care! Would highly recommend!
Alan

I had severe tooth pain but was unable to get appointment until 3 weeks later. I was a new patient, never even had a cleaning at Samoset Family Dental. The pain became unbearable yesterday so I decided to make a call and see what they could do. The receptionist was sympathetic and told me to come in at 3pm so they could take a look at it. They told me I needed a root canal and legitimately felt bad for me. I over heard 2 of the dentists talking amongst each other trying to find a way to fit me in. They even talked about staying late and as long as one of them could get out in time to drive their daughter somewhere at 6:45pm they would stay to do the procedure. Just by luck their 4pm never showed and they were able to do the root canal. I have zero pain today thanks to Samoset Family Dental. I will be telling everyone about your amazing patient care and chair side manner

Absolutely fabulous staff, clean office!

I had a very very painful tooth ache. I couldn't see my dentist until monday and it was Saturday. I called them they fit me in took x-rays explained to me what was wrong and gave me a prescription for amoxicillin so I could at least eat and sleep until I get to my dentist. Nicest group of people ever.Dr Brown made my life easier even if it was just for a few days. Can't say enough about Samoset Dental.

Knowledgeable and friendly staff. Gentle and considerate technicians!

The staff is always extremely friendly and Dr. Sheng is the best in the business! A much better experience than my previous dentist. I am very happy I switched to Samoset Family Dental!

I have a really complex medical history and both Jordan and Dr Brown were amazing. They were patient, informative, kind and smart. The front staff was also great and send reminders as well as priced out my car for me

I really can't say enough good things about my experience with Samoset Family Dental. Similar to others who've posted reviews, we had an emergency situation with an agonizing tooth needing a root canal... on the Saturday of Memorial Day weekend while we were traveling. We were not existing patients with the practice. But from our first hopeful phone inquiry to the actual procedure later that day, everyone at the office was helpful, compassionate, skillful and efficient. Their schedule was completely full, but they were able to fit us in for an evaluation and x-ray between patients. Then they slotted us in for the procedure after hours -- staying in the office late on a holiday Saturday to complete the work. The work was first-rate and the pain completely disappeared. Thank you Mac, Dr Sheng, and the whole team - we are so grateful.

Great staff, working late to accommodate my busy schedule. A++ already recommended to friends.

I had severe tooth pain but was unable to get appointment until 3 weeks later. I was a new patient, never even had a cleaning at Samoset Family Dental. The pain became unbearable yesterday so I decided to make a call and see what they could do. The receptionist was sympathetic and told me to come in at 3pm so they could take a look at it. They told me I needed a root canal and legitimately felt bad for me. I over heard 2 of the dentists talking amongst each other trying to find a way to fit me in. They even talked about staying late and as long as one of them could get out in time to drive their daughter somewhere at 6:45pm they would stay to do the procedure. Just by luck their 4pm never showed and they were able to do the root canal. I have zero pain today thanks to Samoset Family Dental. I will be telling everyone about your amazing patient care and chair side manner.

Wonderful practice. Kind , patient and gentle.

I’ve been to samoset twice now. I broke a tooth & recently just moved to the area so I haven’t found a new dentist yet. They got me in quickly to check out the broken tooth. It ended up one tooth was a cavity & the one next to it was a root canal. I have a heart condition which they took very seriously & checked that everything they were doing would not affect it. My second appointment was for a root canal. Due to my condition different things had to be used on me. The numbing would wear off quick making it so they had to keep giving me novercane. They were super super patient about it & kept reassuring me it was okay. I’ve had 4 amazing people work on my teeth now. I feel very comfortable & safe at this dentist. Everyone is extremely nice & patient. They gave me a stress ball when they noticed I was getting upset.while you’re in the chair they make sure your okay many times. I really appreciate the thought & planning that went into my root canal yesterday. I found what will be my forever dentist office. I would highly recommend them to everyone I know. Couldn’t be happier.

I had a few bad experiences with my former dental office, so I decided to change offices. I am so thankful and happy that I found Samoset Family Dental! The entire staff is awesome, and I'm always happy to recommend them. 🥰

I had a tooth pulled today was expecting a lot of pain but there was none. Dr Sheng was great. She explained everything before hand . Her assistant is very knowledgeable and answered all my questions. The whole office staff is nice and very professional.

They’re all friendly, professional and know what they’re doing. From front desk, to hygienist, to DR Sheng, to dental assistant.
They take the time to listen and speak with you. 🦷 😃

Very good very caring

My husband and I and our two kids recently started as new patients at Samoset Family Dental and I had to come here to wrote a glowing review. First Debbie is always so helpful in getting our many appointments scheduled. The office is clean, quiet and professional but most important…They have been WONDERFUL with my kids (ages 5 and 3). In particular, when my son unfortunately needed a cavity filled - our experience was EXCEPTIONAL. It was painless for him, not at all traumatic and the staff was all so great! He LOOKS FORWARD to the dentist which as a parent is so great. Thank you to Samoset Family Dental!

I had a dental emergency yesterday and my regular doctor (former doctor now; I wasn’t too happy with them to begin with) couldn’t accommodate me. I searched online and after contacting 20 or even 30 places I have finally reached Debbie at Samoset Family Dental in Plymouth and they could finally see me. Dr. Sheng did everything perfectly and what can I say? Even though it’s about an hour drive one way for me I am switching to Samoset Family Dental! Recommended!

Not a patient and needed an emergency root canal on a Saturday. They fit me in, completed the procedure, and were kind and excellent at explaining the process. My experience there was also the first time a dentist has offered to check on and give me the cost of the procedure before beginning the job, which I appreciated. I’m considering switching dentists because I had such a great experience.

Thank you Dr. Sheng and Mac for the most wonderful experience during my root canal!! Not only was it painless, it was incredibly precise to the fraction of a millimeter!! If a root canal can be beautiful, this one definitely is! No more pain, at all...and I fell asleep during the procedure :) Thank you for taking wonderful care of my family!!

The entire experience was professional and comfortable. If you want to go to a dentist that has your best interest in mind, I highly recommend Samoset Family Dental.

Dr. Sheng is so knowledgeable and has such a gentle touch. I have had a lot of dental work done and she is by far, the best dentist I have had. The rest of the staff is great too; love Riley, Debbie, and Mac!

I am new to the area and did not have a dentist yet. I ended up with an abscessed tooth on Saturday and was in a lot of pain. I found them thru a google search and lucky for me they have Saturday hours. I called and explained my situation and they had me come in right away. Very happy with my treatment and grateful they took me right in even though I was not a patient. Needless to say I have found my new Dentist!

Kind and smart! Office staff (Debbie) is wonderful!

Awesome experience! Tooth extraction.

Great experience at Samoset dental ! I need cleanings more often than other people. Normally I except some pain and discomfort with having my teeth cleaned. But this time with Hygienist Christine Lyons I felt nothing at all ! It was a completely pleasurable and informative experience. As well I drove an hour out of my way because I was recommend to the practice! More than worth the trip . Kk

I had a toothache late on a Friday night, by morning the pain had substantially worsened. I called my dentist, who’s never available & every “emergency” dentist in the area. Nobody was open. Finally call SFD & they answer, make me a same day appointment, but don’t take my insurance. I paid cash for an exam, with an X-ray & a prescription antibiotics & ibuprofen & it was AFFORDABLE. They could have taken advantage of the situation, the pain was unreal, but they were amazing! Everyone in the office was so very kind. They were able to diagnose me quickly, which helped me get the pain under control! Would 100% recommend over & over again!

Professional and very kind ! Listened to our problem and fixed it !!

Great dental practice. They have never tried to over-sell me procedures. There is a chain of dental offices that told me I needed extensive extremely expensive procedures done. Although, every time I went there, I was told I needed a different procedure than the time before. Samoset Family Dentist has never done this to me, in fact they have tried to save me money on several occasions. The entire staff is wonderful. I like the fact that they have extended Saturday hours as well. Highly recommend this dental practice.

In my 60's, haven't had good experiences when it comes to dentists. Had my first root canal recently, Dr.Shang was amazing, the procedure was a breeze. I witnessed a true professional at work. I walked out of her office in disbelief that I just had a pain free root canal procedure. It was the best experience that I ever had regarding a procedure so complicated. I THANK Dr.Shang with all my heart for her kindness, her staff, and the outstanding professional that she is.

A great cleaning done by Monica who just got her license to be a dentist in this office. Very clean very friendly and very thorough. My first time going as my periodontal closed his office during covid and is not opening back up. I like the idea of being able to go to one office and getting any and all work that I need done on my teeth. New patient

I just have to say that for someone like me who not too proudly admits that I haven’t seen a dentist in a really long time , had the most pleasant experience with a dental office in my life. I can honestly say I have a new dentist ( Dr.Monica, lol) and will be forever taking better care of my teeth. I highly recommend Dr Sheng and her staff they are wonderful. See you in a month.

I have always feared the dentist, (I am from the “white knuckle” generation). I felt so at ease at SFD, everyone in the office was kind, compassionate and genuinely caring. I had a problem tooth and called on a Friday. The office was closed but Dr. Sheng returned my call anyway and said she could see me the following day. I was so impressed by her and her staff. I have found a dental office for keeps after many years of jumping from dentist to dentist with less than satisfying results. I highly recommend Samoset Family Dental

Professional and Courteous

Dr. Sheng, all dental hygienists, and office staff we have seen are highly professional and courteous. Our children also quickly adapted as new patients thanks to their gentle approach.

Hadn't been to a dentist in more than 20 years...

Hadn’t been to a dentist in more than 20 years. The service I received was nonjudgmental and outstanding!

I have always feared the dentist, (I am from the “white knuckle” generation). I felt so at ease at SFD, everyone in the office was kind, compassionate and genuinely caring. I had a problem tooth and called on a Friday. The office was closed but Dr. Sheng returned my call anyway and said she could see me the following day. I was so impressed by her and her staff. I have found a dental office for keeps after many years of jumping from dentist to dentist with less than satisfying results. I highly recommend Samoset Family Dental ⭐️⭐️⭐️⭐️⭐️

I love this dental office. They care about what you want done first. Very gentle.

Dr. Sheng truly cares

Dr. Sheng is an excellent, knowledgeable and caring dentist. I feel extremely comfortable in her chair and will continue to recommend Samoset Family Dental to others. From the moment you walk into the office, you’re greeted by Debbie, who is simply wonderful! Always available to help with all your dental needs. Rylee, the dental assistant is a pleasure to be in the room with - not only is she well informed, she listens, she remembers and she truly cares about the patient.

Highly recommend

I just love this place. Dr. Sheng is fantastic at what she does with and for patients. She is kind, and skilled!

Was just talking to my daughter about my experi...

The staff is wonderful, kind and caring. Just like Dr Sheng, teaching and providing a Calming environment allows for absorption of all education. They explain what they are doing and why it is necessary. They ask frequently if you are in pain or feeling comfortable? BEST PLACE TO BE IF YOU ARE IN NEED OF DENTAL SERVICES!!!!

Was just talking to my daughter about my experi...

Thanks, I’ve recommended Samoset dental to everyone who asks. I say it’s the only place I like / trust.

My hygienist was gentle and thorough and explai...

My hygienist was gentle and thorough and explained everything as she went along. Excellent cleaning. Dr. Sheng is wonderful and provides great care. All the staff are very friendly and caring. I highly recommend this practice for all ages.

Quickly fit me in the schedule for an unexpected broken front tooth emergency. Dr. Sheng and Rylee are a great team! Very reassuring and professional. They explain everything they are doing while working on you. I was asked many times if I was comfortable. So gentle I didn’t even need novocaine. End result ... pure artistry! HIGHLY RECOMMEND

Dental staff with patience with their patients!

I am a hesitant dental patient at best and the whole team at Samoset made me feel comfortable to be myself and they were very patient with me!